Passengers who have applied for a Vietnam e-visa will be required to pay an additional US$1 if the visa is not printed out; this fee covers the printing at the immigration office. The additional charge has led to confusion among passengers, but we assure you that it is not a scam. Customers who pay the US$1 fee can enjoy lunch, relax, or watch a movie. Alternatively, they can go with our staff to complete the transaction.
Our VIP service ensures a swift immigration process. Leveraging the relationships, we've built with customs officials, we guarantee a priority service that enhances efficiency. While we can't bypass queues, we assure a streamlined process for our passengers
Applying for visas and crossing borders can be confusing, especially for first-time travelers. One of the major benefits of traveling with VET Air Express is to make your travel hassle-free. Of course, crossing borders comes with its own entanglements. To make your travel stress-free, our staff works behind the scenes while you relax on bus or watching movie or enjoy our set lunch in the bus to assure a straightforward border crossing.
At the departure terminal, the passenger's passport will be scanned and sent to VET Air Bus Express's staff at the border to pre-complete the exit and entry form. The border crossing for entry between the two countries is at Bavet /Moc Bai. Many nationalities are required to apply for a Visa before entering Vietnam and Cambodia, with the exception of some European and Asian countries (See Appendix Below). Several passport holders receive the Visa on arrival. It is the duty of passengers to check before booking their journey.
Once the bus arrives at the border, passengers are required to get off and follow the staff to immigration. VET Air Bus Express ticket fees include a VIP service, which assures passengers lead through immigration as hastily as possible. The border-crossing time change depending on the number of people crossing the border.
Passengers must first transit the country of origin’s immigration to exit the country then take the bus for short ride to the destination country’s customs to officially enter the country. Passengers will be requested to take their luggage off the bus to be scanned by customs officers of the destination country then get back on bus.
Passengers who wish to apply visa on arrival will be required to pay an additional US$10 and can relax on bus or watching movie or have lunch/dinner. Otherwise, they can go with the staff to make the transaction themselves.
Passengers who wish to apply visa on arrival will be required to pay an additional 200 BAT and can relax on bus or watching movie or have lunch/dinner. Otherwise, they can go with the staff to make the transaction themselves, required 3 photos 4 x6 and another supporting document.
The additional fee has caused a lot of confusion from passengers querying the US$10 / 200 BAT charge. We want to reassure passengers that this is not a scam. Note that customers who pay US$10/200BAT can then enjoy lunch or watching movie or relax. Alternatively, they can go with our staff to make the transaction themselves.
A. Citizens of 13 countries enjoy a tourist-free visa for a 15-day stay in Vietnam, including Germany, France, Italy, Spain, the UK and Northern Ireland, Russia, Japan, South Korea, Denmark, Sweden, Norway, Finland, and Belarus.
B. 10 ASEAN countries have a free visa for a one-month stay in Vietnam: Cambodia, Laos, Malaysia, Indonesia, the Philippines, Thailand, Brunei Darussalam, Singapore, Timor Leste, and Myanmar.
18 Nationalities require a visa for Thailand, such as Bulgaria, Bhutan, China, Cyprus, Fiji, Georgia, India, Kazakhstan, Malta, Mexico, Nauru, Papua New Guinea, Romania, Saudi Arabia, Taiwan, Uzbekistan, Vanuatu, and Myanmar.
All nationalities can get a visa on arrival except Myanmar, which needs to obtain a visa before boarding the bus.